Customer Experience Mapping for One of the Big Banks (shh) Customer Experience, Print, Visual Mapping

About the project

We were asked by one of our favourite clients (S&C) to help them visualise the customer experience for one of their banking clients.

Using a carefully crafted graphic language, we designed this stunning (very large format) map, which proved to be an invaluable tool for communicating the findings to the senior management team.

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Universal Favourite

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