Always put the end user first. That’s our motto. That’s also what BT Financial Group (BTFG) did when they decided to improve the Employee Experience for all 4000 employees, and embark on a ground-breaking project to put their employees first.
With research and a mountain of insights, we partnered up with BTFG to research, develop and produce a series of organisational guidelines and pilot-packs for creating engaging employee experiences. The success of this project has BTFG buzzing and the project has begun to introduce real, positive change across the organisation.