Weâre looking for an enthusiastic Workflow Manager to liaise between all agency team members to manage and allocate project resources from pipeline to final delivery. Reporting to the Senior Creative Lead, the Workflow Manager is a highly self-motivated, detail oriented, people person responsible for tracking and proactively guiding projects through the internal workflow system.
We're Australia's leading presentation agency - we write, design, manage and train on all types of presentations for some of the most incredible companies including Telstra, CommBank, Visa, Qantas, Barangaroo and SBS.
Maintain and update schedule of studio allocations
Ensure that all designers are matched with project tasks that play to their strengths to ensure tasks are completed efficiently
Monitor project progress, tracking scope changes and identifying potential instances of underutilisation so that issues can be actively solved in conjunction with departmental managers
Liaise between the Client Services, Design and Content Teams to ensure outputs are delivered on time and to budget
Demonstrate a firm yet flexible approach to workflow management to meet the ever-changing resource demand of the agency
Manage freelance team and contractor resources, including coordinating of hiring, induction, invoicing and budget management in conjunction with the Senior Creative Manager
Strong understanding of project management principles and business goals necessary to identify roadblocks to success
Work with internal teams to develop and manage a resourcing approach for events
Review pipeline reports regularly to gain an understanding of resource requirement
Conduct weekly departmental productivity reporting for delivery to Departmental Team Leads and GM for review;
Utilise Workflowmax (project/client management software) to create and generate reports on request.
Excellent organisational, verbal, written, listening and communication skills
Pro-active and flexible self-starter with strong problem-solving skills
Be able to work under pressure
Have a calm can-do attitude
Ability to work independently and in support of department goals and business objectives
Understand and manage the application of the trade-offs between time, cost, quality and scope when managing project delays and prioritising client work in studio
Worked in a production role preferably within a creative environment
Strong MS Office Suite skills
Experience working with a project management platform
Understand the creative process
Agency experience a plus
Please note this role is a maternity cover.