Operations and Customer Service Manager in this boutique textile and design
agency, you will be working closely with overseas suppliers and local clients
including architects and interior designers.
Joining a small team ensures your involvement across the business and
flexibility and ability to ‘step in’ when required is a must.
· Manage the office and respond to customer inquiries in a timely manner
Manage client orders,
liaise with suppliers and maintain progress of orders
Maintain database and processing
systems using Zoho, CRM and Xero
· Prepare purchase orders, invoice and arrange delivery from international
including shipping with
UPS and local dispatch agencies
and office management tasks
Knowledge of the textile industry an asset but
not essential but a curious mind with the desire to learn will make this role
Showroom assistance will be required from time
to time, presenting textile ranges and fabric options to designers and
establishing an understanding of their requirements.