What is the focus of this role?
The focus of the Campaign & Creative Services Coordinator role is to play a key role in regulating and coordinating the flow of work effectively within the Aimia Campaign and Creative Services Group, and in ensuring efficient processes from brief to delivery.
Responsibilities include:Liaising between Client Services, Business Development and other departments to coordinate the on time and orderly flow of all projects and campaigns from brief to completion, supervising creative and digital team membersManaging multiple projects with competing priorities, whilst working within budget and scheduling requirements.Ensuring adherence to department procedures for proper trafficking, production and schedulingImproving, defining and implementing new or existing processes for an efficient workflow within the campaign and creative teamEnsuring a great capacity planning, with an accurate and an always updated view on the capacity of the C&CS team to deliver vs the workload, anticipating any potential issue and finding solutionsSupporting Business Development function in responses and growth initiativesCollaborating with campaign and creative services team based in Indonesia, Jakarta
Essential skills and experience:Minimum 2-3 years relevant work experience within the marketing/advertising, preferably in an agency environment.Very good understanding of creative and digital (email, web, social), of the print process and ability to liaise with external suppliersExcellent time management and project management skills with proven ability to consistently deliver to tight deadlines and to anticipate/escalate issuesExcellent problem solving and advanced organisational skills with the ability to think for yourself.Autonomous, motivated, shows initiative, is flexible and adaptable.Is highly demanding with everything he/she does and delivers, with an exceptional attention to detail and a high level of accuracyExemplar skills in scheduling and documentation.Highly developed interpersonal skills - able to give feedback and work with clients and creative employees in a positive and collaborative way.Expert level ability with Microsoft Word, Excel and a knowledge of traffic management systems.Have a positive enthusiastic approach to the work environment
Useful characteristics include:
In addition to having the ability to think outside the box the ideal candidate will:Be flexible, with the ability to work in a dynamic, fast paced and changing environmentBe open to feedbackHave an understanding of design based practice and website development
What is success in the role?Develop and launch all campaigns on-time without any quality issueAcquire and maintain a 3 months view on workload and anticipate when additional resources are neededDevelop a smooth collaboration with the team in Indonesia, with the right tools in place, being able to ask outsource part of the local workRespect processes and operating models with a great attention to detailsEnsure all timesheets are updatedGive accurate estimates to the businessProactively suggest ideas to improve the operating modelDocument and maintain 100% of the campaign processesDevelop a network of Subject Matter Experts, internally and externallyDevelop and share reports related to the level of activity