Step Change exists to help challenger businesses outsmart their competitors. And although our head office is in Sydney, we've been sharing our smarts with Adelaide classics like Beerenberg, Adelaide City Council, Qattro and Minelab.
So what's this Step Change all about?
Step Change is a strategically led marketing agency. We work with over 100 challenger businesses every year, and help them to grow by outsmarting their competitors.
We develop practical business strategies and marketing campaigns, from initial thinking through to creative development and deployment.
We're looking for a Senior Account Manager, who understands the importance of great client relationships and business development and is ambitious to grow their skills. A doer and a thinker.
You will be part change agent, part marketing manager, part creative collaborator: working across 8-10 clients at any one time, helping deliver a number of marketing initiatives and disciplines, including identity, print, packaging, video, digital and marketing and communication campaigns.
You will be confident in project scoping, creating timelines and budgets, liaising with clients and also external suppliers.
Applicant requirements:Have at least 8 years' experience in Account Management within a marketing or creative agency (mandatory)Proven track record in running campaigns/ projects with clientsExperience working in a fast-paced environmentStrong communication, collaboration and interpersonal skillsResolve problems quickly, make quick decisions and not be afraid to have a voice
Responsibilities:Responsible for all areas of Account Management including client liaison, financial management and creative managementBe able to understand, interpret and communicate client briefsWork closely with SA GM, other Account Managers and the Creative TeamFocus on business development - always looking at creating, developing and nurturing client relationships in order to garner more briefs
Attributes:Be a self-starterHave positive and proactive attitudeBe able to hit the ground runningWork well under pressureHave a passion for success and going the extra mileReporting into Head Change AgentSalary is dependent upon experience and the bracket is $80-$100k. Opportunity is based on performance. Please note only successful candidates will be contacted.
You must be a permanent Australian citizen to apply.
How to apply:Email us your cover letter and CV - clare.rainbow[at]hellostepchange[dot]com and stacey[at]hellostepchange[dot]comDemonstrate that you actually do have attention to detail by including the word "shark" in your application (puns and graphics welcome)Please note that applications through TheLoop will not be accepted
Based in Richmond Melbourne, Milk & Sugar is a design focused home wares company with a strong emphasis on creating unique, high-quality products that are attainable.
Each and every product that carries our name is designed right here in Melbourne. We're always evolving, two comprehensive ranges are launched each year so our business landscape and opportunities are constantly shifting.
An opportunity exists to join our team as our Wholesale Sales and Customer Service Coordinator. Duties will include:Assisting with the organization and execution of wholesale trade fairs twice annuallyCoordinating showroom appointment with key customers pre and post trade fairAnalyzing and updating sales reportsFollowing up customers and ensuring that they have the appropriate sales materialAssisting with direct-to-consumer warehouse salesDealing with wholesale and consumer customer service issuesLiaising with our warehouse to ensure that orders are shipping on timeOccasional inter state travel to visit key clients in their storesVisiting retailers throughout Victoria on a regular basis
This is a hands on role that will suit an individual who can tackle a wide range of tasks. Personal attributes and skills that will be highly valued include:Possess a calm and friendly personality and engage extremely well with peopleA great ability to placate people and defuse a hostile customerPrevious B2B sales experienceBe resourceful, adaptable, creative and results drivenStrong written and spoken communication skillsKnowledge and passion of home wares and design
Start date is very flexible so this would suit candidates who are required to provide an extended notice period to their current employer.
All applicants must have a valid drivers license.