Quiz Meisters leads the interactive trivia market with a unique audio-visual infused concept that is enjoyed in pubs across the nation. For over a decade, we have used digital film and live performance devices to invigorate a stale pub staple, injecting a cheeky demeanour with our offbeat approach. We are leaders in the Australian trivia and entertainment industry with a legion of loyal customers. We are looking for the right person to join our team so we can continue to deliver a quality product and service to our current and future clients.
From our Melbourne HQ, you will be working with a highly creative group positioned all over the country. Your daily interactions will be with HQ staff, directors, accounts team and clients, ranging from publicans to members of the corporate world. Not to mention our ninety trivia presenters, a group of established and up & coming actors, writers and stand up comedians.
We are seeking an experienced Office Manager to join our team in our Collingwood office.
The Office Manager will be responsible for providing high level client and staff service, administrative, secretarial and information services, including answering phone calls from clients. The position also provides high level support and assistance to our state representatives and accounts team.
You will be the voice of Quiz Meisters and often the first contact people will have with our company.
Key selection criteria
A Certificate IV in Business Administration and/or substantial experience in an administrative role and advanced skills in the use of the MS Office suite of programs, particularly Word, Excel, databases, E-mail and the Internet.
Posses high level interpersonal, oral and written communication skills including proven client service skills and the capacity to communicate effectively with a variety of personalities.
An understanding or willingness to learn key components in successful event bookings, specifically trivia nights.
Demonstrated capacity to prepare and maintain confidential client files and associated correspondence; experience and proven ability in efficient and accurate record keeping.
A proficiency in data entry and skill in providing accurate payroll documents for our bookkeeper. The trustworthiness to handle cash monies, private documents and banking.
The ability to work effectively and free from distraction in an open plan and highly creative (at times loud) office.
Handle inbound enquiries via Phone / Website / Email.
Communicate and assist clients with general enquiries / support
Ability to record phone messages and relay these with precision.
Keep accurate payroll and invoice records to hand over to our accounts team.
Generate Invoices, and capture payments via Credit Card
Complete bookings for corporate and pub trivia shows.
Maintain and create staff rosters.
Maintain our website/social media via updates.
Proofread and edit documents.
Maintain supplies for office, interstate reps and presenters.
Assist in maintaining a productive and clutter free office environment.
Assisting production teams with general support.
Organise team social events.
Improve office efficiency.
Help us develop an efficient CRM
Actively initiate and close sales.
Proficiency in MS Office.
Proficiency in Keynote/Powerpoint.
Self-motivated and disciplined.
Fluent in social media.
Skills in working autonomously or as part of a team.
Be willing to accept directions and implement changes to match team feedback.
Eye for details.
Forethought and planning.
Sense of humour.
Great youthful team.
A growing company.Creative and vibrant office space.
Close to buses and the 86 tram to the city.
Close to Smith St the culinary utopia for lunch.
The option to join in on the occasional creative moment with our production team.
A great Christmas Party every year! And occasional social outings with the team.
Access to a Nespresso Coffee machine.