Establish customer needs through effective communications
Exceed customers expectations by offering multiple solutions
Increase purchase value by selling “add-on” products
Complete daily in-store duties Display and merchandise stock

Assisted with the development of new team members to ensure they have the necessary skills and knowledge to support the execution of the company’s strategy.
Implemented New Starter Inductions – Buddy Program.
Coached new CSR’s through the business plan, review process and “New Starters Induction File”.
Provided training to new starters in the operations of company computer databases, file storage, Microsoft Office programs.
Trained new team members in PowerPoint presentations, how to present monthly financial results and submitting “best practice” activation in the sales field.
Assisted with the achievement of individual CSR’s performance plan objectives whilst performing relief.
Identified key opportunities for the territory by specific individual customer focuses and provide feedback and the necessary training required for the CSR to implement.
Contributed to the achievements of the respective CSR targets whilst performing relief duties.
Ensured Single Sales Objectives are achieved for all customers.
Provided District Sales Manager with feedback on the performance of the territory and feedback from customers.