From classic animated features and
exhilarating theme park attractions to the hottest content on television and
digital, The Walt Disney Company is the global leader in media and entertainment.
For 90 years, our outstanding storytelling has enchanted, inspired and thrilled
audiences everywhere. Now you have the opportunity to open a new chapter in
your life with a career at Disney!
The UX Designer is responsible for the user
centred design process - mapping customer behaviour, expectations and needs
into customer flows and experience design.
This role delivers UCD and creative concepts
in line with brand identity and business objectives, and ensures brand quality
and consistency. The role is hands on will drive continuous improvements on
design and creative execution through established and innovative processes.
Working collaboratively across the business, the UX Designer must focus on
improving the customer experience, engagement and sales potential for the
Disney suite of brands (Disney, Pixar, Marvel, and Star Wars), whilst
continuously representing the brand essence and values. The successful
applicant will have a relentless drive and passion for innovation and new
ideas, and true understanding of what the Disney brand represents.
This role delivers UCD and creative concepts in
line with brand identity and business objectives, and ensures brand quality and
As a User
Experience Design Lead, Disney Interactive you will be responsible for:
Responsible for the quality,
timely-delivery and ongoing improvement of creative designs and/or UX
deliverables for the Disney, Marvel and Star Wars brands across web
products and multiple touch points
The role is both
hands on and directive, mapping customer behaviour, expectations and needs into customer
flows and experience design, as well as educating and inspiring key
stakeholders via presentations informed by UX methodologies.
The UX Design
Lead is a key member of the Creative Council, and is expected to drive
continuous improvements for intuitive, scalable and adaptive solutions
through established and innovative processes, as well as setting the
expectations and highest standards for a creative and successful team attitude
and professional development.
The role will
drive continuous improvements on design and creative execution through
established and innovative processes.
A key player in capturing and
shaping personas to be referenced by digital team – ensuring outbound
experiences deeply resonate with Disney audiences
Responsible for the presentation
and approval of creative concepts by actively engaging stakeholders in
understanding user-centric design, and technical and innovative creative
Engage with colleagues in the
digital team and Business Unit stakeholders to uphold brand and site
guidelines and design principles, and ensure consistent representation
across multiple touch points.
Responsible for advocating and
educating a user-centered and consumer focused design process, mapping out
customer flows, wireframes and relevant UX artefacts
Work with digital team leads to
define project priorities & objectives
Collaborate with Design Lead, Tech
Lead , Analysts and Developers on web products, from proof of concept to
execution of ideas
Holistic understanding of the
Disney business and how digital can integrate with other Business Units –
e.g. Corporate Responsibility, studio releases
Able to work closely with
Producers and Business Unit stakeholders to negotiate the best execution
against projects timelines and budgets.
Work with outside agencies to
oversee the quality of the user experience
Supports communication of best
practices, guidelines and other processes that support improved customer
experience, engagement and sales.
Ensure a collaborative approach
across Sydney and Melbourne locations -working as one voice, one
Managing the output of junior designers,
freelancers, design consultants, interns and external vendor designers as
To be successful in this role, you will ideally have:
The position requires at least five years’
experience working in a creative or digital industry, ideally completing
major projects for entertainment or media clients with a portfolio which
represent creative storytelling and meaningful experiences. Depth in
UCD, IA, innovative and responsive design is required
Know how to drive
brand identity and creative concepts across all areas including Mobile,
Tablet and Web
Experience (designing for mobile/tablet interfaces, social platforms,
ecommerce, and conversion-driven design).
Depth of UCD experience, drawing on analytics
Highly competent in core web design practices such as information architecture,
wireframing, conceptual design, functional prototyping, UI, UX.
Experience with UX artefacts, processes and
It is absolutely
vital that you have solid experience and understanding of the digital
landscape and have delivered integrated and multi-channel campaigns.
Ability to thrive
in a fast pace environment, and to prioritise and allocate work in order to meet delivery deadlines
advanced skills in the Adobe Creative Suite; Photoshop, Illustrator,
Indesign and sound understanding of HTML 5 & CSS development techniques.
Understanding of technical solution
development with focus on front-end
Strong team player, able to work in a busy and
Experience in retail/eCommerce space and
children’s entertainment highly desired
This is unique opportunity to join the talented team that develops and
delivers unparalleled entertainment across Australia and New Zealand so if this
role captures your imagination then apply now!
will be reviewed and Interviews may take place prior to closure date for
applications. To give yourself the best chance of selection, please do not
leave your application to the application ‘close’ date.
Please note that any successful offer of
employment is subject to satisfactory results from background verification.