Consumers are using new tools and technologies
to call the shots when it comes to deciding when, where and how to shop,
meaning brands are increasingly at the mercy of customers’ unpredictable and
unmanageable buying behaviour.
To succeed, companies need to proactively lead
customers on their journeys, rather than follow them.
PLAY Communications creates experiences
that proactively direct the customer
Instead of simply trying to be in the right
place at the right time, we create tailored, customized and contextual paths to
purchase that lead customers seamlessly from one stage to the next.
Across multiple on- and off-line channels, we
develop experiences with intuitive pathways that proactively shape how the
customer journey unfolds and result in more transactions and more happy
Ultimately we are a bunch of creative thinkers
that place the customer experience at the centre of everything we do.
We are looking for a skilled strategist to work with
us on a part-time basis, covering the Head of Strategy who will be away for two
months (June-July) on a sabbatical.
You will be responsible for overseeing the strategic
direction of the organization – helping shape and drive our output and develop
big ideas for our diverse range of clients.
This includes working on creative strategy, managing
the ideation process, selling ideas to client and working with the creative and
design teams to deliver fantastic work.
The role is flexible, meaning this would suit
freelancers, or people looking for a part-time role, meaning or someone looking
to try something new or balance with other personal projects.
We are looking for passionate and
imaginative individuals who embody our four principles:
You will have strong experience
thinking strategically about client’s business problems, and developing
insights and ideas that successfully solve them.
Ideally you will have experience
with customer and user experience thinking, and be able to work in an agile
fashion. We operate in a collaborative, workshop orientated way meaning you
need to be able to collaborate quickly and creatively.
have 6+ plus years experience and can bite your teeth into a job and always
find an exciting and innovative solution, whatever it takes. You are an
energetic natural leader, self motivated with strong communication and
are open to people from a diverse range of backgrounds, experiences and
skill-sets. Our fundamental belief is that
‘Anything is Possible’. If you agree, lets get together and see what happens.