We’re on the hunt for an organised,
experienced and engaging Customer Experience Assistant / Receptionist, to join our tight knit team in our Melbourne Showroom.
P.Johnson Tailors is a leading Australian
menswear brand, and recent winner of the Woolmark Company’s prestigious
Woolmark Award. We have three showrooms based in Sydney, Melbourne and New
York, and we cater to clients in Brisbane, Adelaide, Perth, Singapore, Los
Angeles and London.
Our Customer Experience Assistant will be responsible
for the smooth operation and management of both our Sydney and Melbourne
Showrooms. This role focuses heavily on client enquiries via the phone and
email, stock and showroom logistics, as well as team travel, both overseas and
This person will consistently
provide our clients with the highest level of service, and will support our
tailors and managerial staff in setting up and fulfilling operational
procedures. They will be tech-savvy, possess an engaging phone manner, and will
be confident multitasking.
We are looking for someone who thrives on
customer experience and satisfaction, with at least 1+ year in a similar retail
management role. You must possess a passion for team success and the retail
industry, be eager to please, and love dogs.
Please include a cover letter explaining
your passion for the industry we love, as well as your suitability for the
role, along with a detailed CV.