Local Measure is
transforming the way that companies use social media to engage with local
customers, curate local content and help business create unique and compelling
social integrations on their digital properties. We are a young and fast growing startup with 16
people, based in the heart of Darlinghurst but with new offices in Singapore and the US.
As our lead Account
Manager based at Local Measure HQ in Sydney, you will be working with some of
Australia’s most well-known brands to ensure that they are getting the most out
of our technology while also innovating best-in-class solutions.
If you’re entrepreneurial
and want to have a huge impact on growing a tech startup company, this is the
position for you. This is a fast-paced, high-energy account management position;
the right candidate will have the personality, drive, and professional
experience to provide a top-notch experience for our clients while also growing
-Collaborate with clients to understand their goals &
objectives, collaborate to build digital strategies and recommend best
practices, craft solutions and develop innovative and effective campaigns.
-Ensure that Local
Measure’s clients receive the highest level of support and customer service
-Resolve client issues in a timely and productive manner, while
identifying and implementing process improvements when necessary.
-Strengthen and grow client relationships, upsell new products
and ideas, and drive increased engagement with our platform and renewal at the
end of each client’s subscription.
-Develop and implement best
practices for account management at Local Measure, including client interaction
and campaign success.
-Partner with Sales and Product teams by representing your
customers’ interests and business priorities to help inform our ongoing product
roadmap and ensure long-term customer alignment.
-Collaborate with regional sales executives to grow existing
business via regular phone and face-to-face meetings with clients.
BA/BSc degree (In lieu of degree, 4 years relevant
2 to 5 years of related experience in the digital, tech or
Motivated team player who consistently strives to exceed goals
Relentlessly positive attitude and incredible work ethic.
Excellent communication and presentation skills, attention to
detail, and a proactive approach to resolving issues.
Ability to think creatively and critically and thrive in a
fast-paced, dynamic, and often ambiguous work environment.
Purpose of the role
The Creative Designer will be responsible for the creation and development of on-air and off air promotions, cross promotions, conference presentations and digital requests. They will also assist with development of the on-air branding, for BBC Worldwide Channels in Australia & New Zealand. They will report into the Head of Creative and Senior Designer as well as actively help support the wider Creative Services team, when and where necessary. All design elements created will be in accordance with creative standards and required ‘look and feel’ of specific channels. The role will require the ability to pitch ideas using an array of visual layouts, animatics, moodboards etc. The role also requires working closely with the Marketing & Programming departments for specific integrated campaigns. All campaigns must retain high creative and production standards while respecting brand values and delivering on time and budget.
•Adhere to brand identity.
•Brand custodian for the entire BBC Worldwide Australia and New Zealand channel portfolio, ensuring all branded creative solutions and executions are on brand.
•Attend all internal creative services meetings when necessary.
•Keep apace with general trends and developments in the wider creative industry and sharing it with the wider team.
•Be aware of local market TV regulations and restrictions.
•Working closely with the programming and marketing teams, to share creative input and ideas.
•With Head of Creative and Senior Designer, have ability to pitch work and then get it signed off by key internal stakeholders etc.
•Be able to discuss and listen to feedback and act on it constructively.
•To have the ability to offer up a range of creative routes where appropriate, as part of the creative development process.
•Design, illustrate, and conceptualise through moodboards / storyboards a visual interpretation of creative concept.
•An understanding of 360 campaigns desired.
•An understanding of Post Production, the facilities on offer and the difference each piece of hardware can do to help enhance the creative process is also desired.
•To achieve all requested outcomes on time and within budget.
•To be an energetic / enthusiastic member sharing ideas and best practice.
Knowledge & Skills
•Proven experience in broadcast, print and digital design.
•Fluency in graphics and animation programs such as Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe After Effects and a basic knowledge of Maxon Cinema 4D is desirable.
•Excellent Apple Mac skills.
•Strong creative and analytical skills.
•Strong knowledge of typography, design fundamentals and colour.
•Strong knowledge of moving image and current animation techniques.
•A creative portfolio, showcasing innovative design solutions.
•Excellent Knowledge of current trends, creative executions and technology / software.
•A proven track record of TV broadcast work and Off Air Marketing solutions.
•Good knowledge of the production process and deliverables for (Video, Print and Digital).
•Ability to work on a multitude of projects at once.
•Experienced in high volume of work and tight turnaround deadlines.
•Ability to work with the design team in a collaborative and dynamic environment as well as and on self-contained projects.
•Good creative skills and creative judgment with a keen interest in art & media.
•Clear knowledge of the appropriate production processes, relevant tools and techniques.
•A professional and creative team member and team player.
•Ability to prioritise tasks and projects and work well under pressure.
•Ability to show initiative and work cooperatively with team members to ensure accuracy and timely delivery of all design material.
•Interpersonal and communication skills sufficient to establish and maintain effective working relations with a wide range of internal and external contacts.
•The ability to work autonomously as a fully effective and creative designer to deliver a technically correct and high end finished product as per the brief;
•An interest in and enthusiasm for the work of BBC Worldwide Channels.
•A keen interest to be a part of a new creative services design team within BBC Worldwide.
Don't miss out on this fantastic opportunity!
If you feel you have the correct skills, knowledge and passion to be part of our success, please apply by sending your covering letter, CV and salary expectation to Ben Reid, HR Advisor.
Applicants must have full working rights in Australia.
BBC Worldwide ANZ is in EO employer. Aboriginal and Torres Strait Islander people are encouraged to apply.
Applications close 5pm Tuesday 24 March 2015.