Step Change exists to help challenger businesses outsmart their competitors. And although our head office is in Sydney, we've been sharing our smarts with Adelaide classics like Beerenberg, Adelaide City Council, Qattro and Minelab.
So what's this Step Change all about?
Step Change is a strategically led marketing agency. We work with over 100 challenger businesses every year, and help them to grow by outsmarting their competitors.
We develop practical business strategies and marketing campaigns, from initial thinking through to creative development and deployment.
We're looking for a Senior Account Manager, who understands the importance of great client relationships and business development and is ambitious to grow their skills. A doer and a thinker.
You will be part change agent, part marketing manager, part creative collaborator: working across 8-10 clients at any one time, helping deliver a number of marketing initiatives and disciplines, including identity, print, packaging, video, digital and marketing and communication campaigns.
You will be confident in project scoping, creating timelines and budgets, liaising with clients and also external suppliers.
Applicant requirements:Have at least 8 years' experience in Account Management within a marketing or creative agency (mandatory)Proven track record in running campaigns/ projects with clientsExperience working in a fast-paced environmentStrong communication, collaboration and interpersonal skillsResolve problems quickly, make quick decisions and not be afraid to have a voice
Responsibilities:Responsible for all areas of Account Management including client liaison, financial management and creative managementBe able to understand, interpret and communicate client briefsWork closely with SA GM, other Account Managers and the Creative TeamFocus on business development - always looking at creating, developing and nurturing client relationships in order to garner more briefs
Attributes:Be a self-starterHave positive and proactive attitudeBe able to hit the ground runningWork well under pressureHave a passion for success and going the extra mileReporting into Head Change AgentSalary is dependent upon experience and the bracket is $80-$100k. Opportunity is based on performance. Please note only successful candidates will be contacted.
You must be a permanent Australian citizen to apply.
How to apply:Email us your cover letter and CV - clare.rainbow[at]hellostepchange[dot]com and stacey[at]hellostepchange[dot]comDemonstrate that you actually do have attention to detail by including the word "shark" in your application (puns and graphics welcome)Please note that applications through TheLoop will not be accepted
Based in Richmond Melbourne, Milk & Sugar is a design focused home wares company with a strong emphasis on creating unique, high-quality products that are attainable.
Each and every product that carries our name is designed right here in Melbourne. We're always evolving, two comprehensive ranges are launched each year so our business landscape and opportunities are constantly shifting.
An opportunity exists to join our team as our Wholesale Sales and Customer Service Coordinator. Duties will include:Assisting with the organization and execution of wholesale trade fairs twice annuallyCoordinating showroom appointment with key customers pre and post trade fairAnalyzing and updating sales reportsFollowing up customers and ensuring that they have the appropriate sales materialAssisting with direct-to-consumer warehouse salesDealing with wholesale and consumer customer service issuesLiaising with our warehouse to ensure that orders are shipping on timeOccasional inter state travel to visit key clients in their storesVisiting retailers throughout Victoria on a regular basis
This is a hands on role that will suit an individual who can tackle a wide range of tasks. Personal attributes and skills that will be highly valued include:Possess a calm and friendly personality and engage extremely well with peopleA great ability to placate people and defuse a hostile customerPrevious B2B sales experienceBe resourceful, adaptable, creative and results drivenStrong written and spoken communication skillsKnowledge and passion of home wares and design
Start date is very flexible so this would suit candidates who are required to provide an extended notice period to their current employer.
All applicants must have a valid drivers license.
Social Garden was founded in 2013 and is a
pioneer in predictive demand generation market that utilises emerging marketing
automation technology, social and big data to scale organisational EBITA and
The business has grown from 3 founders, to a
team of 35 in three years and is led by a dynamic young team of thought leaders
in the growth hacking, data analytics and marketing automation sector.
You will be responsible for supporting our
enterprise clients in generating revenue through digital channels and will
provide strategic consultation on their migration to the marketing cloud.
· Work with our leadership team to streamline
account service processes and client strategy
· Utilise our data and analytics systems to
identify areas to improve your client’s results
· Mentor and support junior account executives
· Work with management to develop and optimise
· Keep project management software (Asana) up
to date at all times
· Keep CRM up to date at all times (Salesforce)
· Collaborate with our strategic partners
(Deloitte, Oracle, Facebook, Google, Marketo, Salesforce) to identify new
business opportunities and drive growth on key accounts
Attributes and Abilities
· Passionate about growth hacking and high
· Understanding of digital marketing analytics
and audience segmentation
· Self-motivated and a commitment to personal
development (we love reading and sharing knowledge within our team)
· Proactive, positive attitude and a kind spirit
· Strong ability to identify and solve problems
within the client’s customer journey
· Ridiculously high attention to detail
· Proven ability to work collaboratively in a
fast-paced, team environment.
· Hungry for career progression - we are growing
quickly and prefer to promote internally
· “An ace up your sleeve” - we love bringing on
new team members who can bring a unique skill to our team
· Experience in real estate sector,
advertising/media or technology companies
· Bachelor's degree or higher
· Significant experience in developing
multi-channel customer acquisition plans
· Experience working in the property and/or
· Experience working with the marketing cloud -
Oracle, Adobe, Salesforce or similar (preferred, not essential)
· Two years’ experience working in a mid-level
sales/strategy role with enterprise accounts (or equivalent client side
· Experience managing $m+ annual budgets
· Minimum 3 years working in an enterprise
What We Bring to the Table
· Build something you can proud of. We are a
high-growth company scaling throughout Australia at a rapid rate
· BRW Fast Starters 2015
· Impact to business. This is a critical role
and your job is key to our success. Our next phase of growth comes from the new
opportunities you create and manage.
· Enormous potential for success. With this job
you have the full playing field to find new opportunities within the market.
You have strong executive support, mentorship and a great team to help you
build and execute
· The talent you'll meet. Our team are some of
the brightest young minds in our industry and we take great pride in the
amazing work we collectively deliver to our clients.
· The team we're building. We have a great team
that works hard and has a lot of fun along the way. We will continue to pack
the office with passionate, exceptionally talented people that believe in our
vision and embody our values.
· Our impact. We're disrupting business models
that have not changed in decades. We're building something special, and will
bring a new level of talent to the Australian marketplace.
It’s Good to
be a Gardener Program
To apply, send your responses to the following questions along with your cover letter and resume.How do you see the digital marketing landscape evolving over the next 3 years? What should companies be focussing on now to prepare for these changes? (200 words max)