Configuration of information architecture .Editing content reports and research materials. Extensive research in data analysis and reviewing focus group studies gained by fellow staff during testing sessions. Vast experienced in design and editing tools and programs such as Mockflow, Visio, Morae and Mindjet

Content writing of contractual and public information materials and copy writing of existing materials, managing financial jargon and reiterating to customer base.

Ongoing, freelance journalist writing primarily for my website which features reviews and in depth analysis of travel, food and everyday life in Melbourne's society and culture.

Achievement awards of excellence at Sensis Australia where I participated in contributing to the content writing and design of training materials for both the Sale and Human Resources Departments. In the short time I worked at Sensis, my impact to the redevelopment of materials and the way they were distributed resulted in the above awards.