Carla Kuipers
At A Glance
| Job Title | Online Community Manager |
| Industry | Digital Media, Sales & Client Services |
| Profession | Salesperson |
| Expertise | Digital Media |
| Level | Management |
| Availability | Looking for Work |
| Location | Sydney, New South Wales, Australia |
| Will relocate | No, Staying Put |
| Residency / Visa | Australia / New Zealand |
My Loop
About Me
A creative, innovative professional with experience in leading teams and people to success. Most resent experience with C4 Digital using social media to facilitate online campaigns. Additional experience with Disney Online Studios in coordinating the local team of community support representatives. Other career theme has been in the social science field assisting individuals towards an improved personal situation.
Education
| 2010 |
CHC Mansfield, Brisbane Bachelor of Social Science |
| 1999 |
Brisbane North Institute TAFE Certificate III in Information Technology |
| 1999 |
Brisbane North Institute TAFE Certificate II in Office Administration |
Employment History
| May 2010 – March 2011 |
Social Media Campaign Manager C4Digital Create compelling campaigns that effectively engage client’s online community to partake in conversations about a product, brand or purpose. |
| May 2008 – October 2009 |
Community Support Lead Disney Online Studio To lead and develop the customer service team to ensure the integrity and service of the Club Penguin brand online. |
| October 2006 – April 2008 |
Contracted Youth Worker Life Without Barriers To support young people in acquiring skills that will enable them to successfully reconnect with their community. With an emphasis on working with clients on an individual basis, this role involved working in a team-based environment to design and develop a practical individual program. |
| July 2006 – August 2006 |
Client Support Representatives New Horizons Interactive (formally known as Disney Online Studio) To provide customer service support implementing the relevant policies and procedures appropriately. |
| May 2006 – June 2006 |
Player Support Representatives New Horizons Interactive (formally known as Disney Online Studio) To monitor and ensure child protection for online community. |
| November 2004 – March 2005 |
Creative Director New Hope Brisbane To oversee the media team that visually presented the creative side of messages and publications. This included overseeing website and PowerPoint teams, design and delivery of PowerPoint presentations, publication of NHB flyers, short video creation and editing. |
| 2005 – 2006 |
Store Merchandiser Big White Ski Resort
|
| 1998 – 2005 |
Store Merchandiser & Customer Care Mitre 10 Handy Hardware Store
|
| January 2011 – September 2011 |
Online Producer Pacific Magazines Responsible for the overall digital strategy for the that's life! magazine brand and product. |
| September 2011 – Present |
Online Brand Manager YouSave Chemist Management Responsible for digital development of the YouSave Chemist brand. Contributing to company's public & private website, mobile app development. |
